Your customized CSR is with you here anytime, anywhere.
Unlimited Communication Ways
Telephone, IM (MSN, Skype, Live800) and Email, you may contact us by any of them as you prefer.
Personal Assistant
Any questions you have on our platform, you are welcome to consult your customized CSR to get professional answers.
How does CSR work?
For Example
Once you send inquiries to the suppliers, our CSR will track them one-to-one to ensure you get instant quotations. Then we will contact you to confirm if you are satisfied with the quotations. Also we can recommend qualify suppliers to you as your request. When there are any communication problems or other obstacles, our CSR is ready to assist you until the transactions are done.
One-to-One Customer Service FAQ

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