Build Safe Online Trade

Submit Complaint and Report

Choose a Complaint Option
Products not received
Products not as described
Products is fake
Other trade disputes
Their Contact Information
*Company Name:
Phone:
Email:
*Complaint details:
Upload Evidence:
If you need to upload several files of the same type, please upload them in a zipped file. Please note that all uploaded files will be reviewed by both parties involved. If you do not want the other party to view your evidence, please do not upload it. Please upload files in .doc, .docx, .eml,.msg, .pdf, .rar, .zip, .jpg, .gif, .xls, or .xlsx formats only. Each file's size can be no more than 2MB. Click here to view tips on decreasing the file size
Payment Document:
Please upload a scanned copy or photo of your proof of payment(Make sure this document includes an official stamp from the bank).
Communication Records:
Please upload evidence such as emails, instant messenger messages, and other communication records between you and the other party in one zipped file.
Related Evidence:
Please upload evidence such as emails, instant messenger messages, and other communication records between you and the other party in one zipped file.
other:
Your Contact Information
*Company Name:
*Your name:
*Your Email:
*Your Phone:
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